Free · Patient · In person
Free, patient tech help — at your pace.
Friendly helpers show you how to use your phone, tablet or computer, one step at a time, with no jargon.
Who it's for: Pensioner Concession Card holders in Brisbane and the Gold Coast. Questions? Email info@greyclick.com.au.
What a session looks like
- About an hour, with breaks whenever you like
- On your own device, so it makes sense at home
- In a local, familiar place
- Questions welcome — every single one
How it works
Three simple steps
Step 1: Get in touch
Call us or fill in a short form. You can book for yourself or for someone you care about.
Step 2: Meet a friendly helper
We'll find a time at a venue near you, like a local library or community centre.
Step 3: Learn at your pace
Bring your own device. We go step by step, and you can ask anything, as many times as you like.
What we can help with
If it's on a screen, we can help
Smartphones and tablets
Get comfortable with your phone or tablet.
Email and messaging
Send emails and messages to the people you care about.
Video calls with family
See and talk to family and friends, near or far.
Online safety and scams
Spot scams and keep your information safe.
myGov and government services
Find your way around myGov, Medicare and Centrelink online.
Online banking basics
Understand how online banking works, safely.
Photos and sharing
Take, save and share your photos.
Telehealth and My Health Record
Join a doctor's appointment online.
Shopping and booking online
Shop, order and book things online.
Something else? Just ask
If it's on a screen, we'll try to help.
Our promise
Always free
for Pensioner Concession Card holders
No sales pitch
we have nothing to sell you
We don't sell data
your details stay with us
No pressure
go as slowly as you like
Your safety
Safe, respectful help you can trust
Scams are everywhere, so it makes sense to be careful. Here is what you can expect from every GreyClick helper.
- We never ask for your passwords, PINs or banking details.
- You type your own passwords. Your helper looks away.
- We never take your device away from you.
- We will never call you out of the blue asking for money or access to your computer.
Not sure if a message is really from us?
Don't reply or click any links. Write to us directly at info@greyclick.com.au to check. A real GreyClick helper will never mind.
Where we run sessions
Local venues in Brisbane and the Gold Coast
We hold sessions at friendly local places like libraries and community centres. We are confirming our first venues now.
Get involved
Help your community get connected
Volunteer
Patience matters more than tech skills. We'll train you.
Volunteer: find out morePartner with us
Have a room and Wi-Fi? We'll bring a free program to your community.
Partner with us: find out moreSupport us
Help us reach more people with a donation or sponsorship.
Support us: find out more
Ready for some friendly, free help?
Free for Pensioner Concession Card holders in Brisbane and the Gold Coast.